AwareOps is a reliability platform that proactively alerts teams about service outages for both internal and external services.
Modern software and business application landscapes that leverage multiple vendors and microservice endpoints can now be clearly understood.
Reduce issue triage by having a complete log of service dependency outages. Save up to 75% of developer debugging time that can be better served enhancing your application.
Eliminate chatting and noisy support streams either internally or externally by getting information about service depedency outages that are contextually aware (e.g. the Dev team vs the Sales team).
Using external Status Pages means your business community can understand outages without annoying your support team.
Automate incident response capabilities even in a lean environment where documentation is limited and processes may be undefined.
You absolutely can. However the advantage of our system is to get all of those logs aggregated into one place using Service Facades. These Service Facades then let you control how you notify constituents using a number of different channels, all customizable by your organization.
Definitely. You can have as many user accounts as you'd like. You simply setup Service Facades for all of the monitoring you would like to accomplish. For example, you can setup a Sales Service Facade that monitors SalesForce and Zoom, while your dev team might only want to monitor AWS, GitHub and Cloudflare.
We support over 1,500+ services such as AWS, GitHub, CloudFlare, etc. If we don't have the service listed you simply hit a button and it will notify support to add it. We usually can add a service in 1-2 hours.
Absolutely. We have custom triggers that you can use to monitor any type of service. For example, it may ping an API endpoint every 5 minutes to see if it's still active and alert you if there is an outage.